Leading expert in e-commerce logistics, Axla Logistics Oy, is investing in automated customer service
E-commerce growth shows no sign of slowing down. According to research from Statista, the industry's turnover in Finland is projected to reach €11.5 billion by 2027. As volumes increase, more and more e-commerce retailers are looking to outsource support functions, such as logistics. To ensure an excellent customer experience while meeting rising demand, Axla Logistics, which specializes in e-commerce logistics, is investing in automated customer service. As a first step, they are launching a new service portal where e-commerce retailers can receive help and information 24/7. Nelly, Cdon, Gymnation, and Orkla Care Finland are among the companies that rely on Axla's services.
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